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Gartner Identifies 4 Futures for IT and CIOs

January 20, 2013

The prescriber Gartner, identified future scenarios of IT and their implications for CIOs at Gartner Symposium last November in Barcelona.

Gartner proposses the following four scenarios:

CIOs will evolve to Service Directors

This future scenario predicts an IT as an expanded and integrated shared-service unit, running like a business, delivering IT services and enterprise business processes. It is virtually or fully centralized, focuses on business areas and business value, adopts a marketing perspective, capitalizes on its internal position and delivers competitive services. All these results are achieved with the leadership of the CIO now as a Service Director.  

CIOs will evolve to Product Analyst

In this scenario, information is the business’s explicit product or at least is inseparable from its product. The business is structured around information flow (not process or function) and the IT organization innovates within the value chain, rather than just enabling the supporting services found in every business.

CIOs will evolve to the Engines Room Manager

In this scenario, IT capabilities are delivered rapidly at market-competitive prices. The IT organization succeeds by monitoring technology and market developments, and building expertise in IT asset optimization, sourcing and vendor management, and IT financial management. It delivers ongoing cost improvements, looks for new ways to deliver the same IT capabilities for less, and is highly responsive to changing business needs.

No IT and CIOs, everyone acting as IT

In this scenario, business leaders and individual contributors use information and technology aggressively to break through traditional business perimeters and drive ambitious collaboration. The focus is on information, rather than technology. Highly mature businesses embrace this divergent model for its collaborative and innovative potential. While traditionalists may see anarchy in this type of approach, others see liberated creativity. For this reason, this model works in non-traditional situations such as dynamic businesses, startups and R&D;/entrepreneurial/community ventures.

What scenario do you think will be in the future?

Author: angelberniz (All Rights Reserved by the author).
Source: Original text (based upon first hand knowledge).
Image courtesy of twobee at
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